Refund & Cancellation

At Ashapura Packaging, we strive to ensure your satisfaction with our products. Please read our Refund & Cancellation Policy carefully.

1. Cancellation Policy

Order Cancellation: You may cancel your order within 24 hours of placing it. Please contact us immediately if you wish to cancel your order.

Cancellation After Shipment: Once your order has been shipped, it cannot be cancelled. Please refer to our Return Policy for further assistance.

2. Refund Policy

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within [number] days of receiving your order. We will offer a refund or replacement upon verification of the damage or defect.

Incorrect Orders: If you receive an incorrect order, please contact us within 7 days of receiving your order. We will arrange for the correct items to be sent to you or offer a refund.

Refund Processing: Refunds will be processed within 7 days after approval. The refund will be issued to the original payment method used for the purchase.

3. Return Shipping

Return Shipping Costs: If you are returning an item due to damage, defect, or incorrect order, we will cover the return shipping costs. For other reasons, you will be responsible for the return shipping costs.

Return Instructions: Please contact us to initiate a return and receive return instructions. Items must be returned in their original packaging and unused condition.

4. Non-Refundable Items

Customized or Personalized Items: Customized or personalized items are non-refundable unless they are damaged or defective.